Wednesday, May 19, 2010

Almost ready to start pulling Kaseya agents

We have a few things left before we can start pulling Kaseya agents (from workstations), but I think we are close.  Some of the items are:

1. Finish Connectwise ticket integration
2. Tweak a few monitors & scheduled scripts
3. Additional tech training
4. Get SNMP traps working.
5. Get a document to our clients describing the new way of submitting a ticket through the mgmt icon in the tray.

Hopefully we will be able to start the Kaseya removal by Friday afternoon.

DW

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